Skip to Content
Streetsblog New York City home
Streetsblog New York City home
Log In
Coronavirus Crisis

Advocates: MTA Must Redistribute Service To Protect Low-Income, Essential Workers

The MTA continues to struggle with sporadic reports of subway overcrowding. Photo: Shabba Hanks

The Metropolitan Transportation Authority must reapportion service so that essential workers — most of whom are low-income people of color — don’t contract the deadly coronavirus inside packed subways and buses, a coalition of transit advocacy groups said Tuesday.

As the coronavirus ravages the five boroughs, killing 3,202 New Yorkers as of Tuesday morning, officials are urging residents to stay home and avoid public transit. But those who keep the city running, including cooks, cleaners, doctors, nurses, first responders, and grocery workers — 76 percent of whom are people of color, according to the U.S. Census — can't work at home from a computer.

With city data showing that many essential workers hail from communities that are suffering disproportionately from the virus, including the Bronx, central Queens, and central and east Brooklyn, the more-than-dozen-member coalition urged the MTA to prioritize service in those neighborhoods over ones where ridership is lighter.

“Our organizations are alarmed that crowding on particular MTA bus and train routes poses an imminent public health threat to New Yorkers, especially black and brown communities where the city’s essential workforce is concentrated,” said the groups, which included the Transit Center, Riders Alliance, NYPIRG Straphangers Campaign, and New York Immigration Coalition. “We request that service be redistributed to the greatest extent possible to lessen crowding on transit and prevent COVID-19 from disproportionately harming New Yorkers who must ride buses and trains during the crisis.”

But MTA spokeswoman Abbey Collins responded that the groups are “politicizing a public health crisis,” and said that the MTA is doing all it can to protect passengers, including augmenting service on the packed No. 2 train, which serves residents of the Bronx and central Brooklyn. (The Daily News had coverage of that late yesterday.)

"The MTA Essential Service Plan, which was implemented more than three weeks ago to keep these heroic essential workers moving, is based on data and facts," Collins told Streetsblog.

But advocates urged even more shifting of service, noting that bus operators had reported that "some routes are running with almost no riders, while others, such as those serving hospitals, remain too crowded for passengers to maintain a safe distance."

Included among essential workers are the staff of the MTA itself. The public-health emergency has caused a massive decline in ridership — 92 percent — but also means there are fewer workers to run the trains and buses. MTA New York City Transit President Sarah Feinberg announced yesterday that 33 agency employees had died from the virus and thousands more are under quarantine.

The coalition said that it understood that the MTA faces "tough constraints," but insisted that "the situation is so urgent, and the consequences of delay or inaction so grave, that service changes must be enacted despite these obstacles ... to enable transit riders making essential trips to maintain safe physical distance on vehicles.”

Stay in touch

Sign up for our free newsletter

More from Streetsblog New York City

Streetsies 2025 (And Friday Video!): Vote for Your Favorite Clips of the Year

A New York Met, the birth of "No Kings," and Cuomo running a stop sign are just some of the best things we caught on camera this year.

December 26, 2025

Memo to Mamdani: Support the QueensLink for Better Mass Transit

The Rockaways needs the transit benefits of QueensLink. Our contributor hopes the new mayor puts his weight behind the concept.

December 26, 2025

How Mamdani Can Deliver a Bigger Dream for Buses

To truly upgrade the New York City's bus system, the Mamdani administration needs to think even bigger than "fast and free."

December 26, 2025

Streetsies 2025: The Worst From Albany

Albany had its fair share of screw ups in 2025. Take a gander at the worst to come out of state government this year.

December 26, 2025

Streetsies 2025: The Best from Albany

It's that time of year again! Albany often disappoints, but state officials got a few things right, we guess...

December 26, 2025

Friday’s Headlines: Boxing Day Edition

Yesterday was Christmas, but we still have a full news digest for you today.

December 26, 2025
See all posts