Skip to Content
Streetsblog New York City home
Streetsblog New York City home
Log In
Around the Block

An All-Too-Rare Idea to Improve Transit: Put People Who Ride Transit in Charge

It’s hard to improve transit service if the people who oversee transit policy don’t know what makes for good service. And yet, agency boards are often dominated by political hacks with little or no transit expertise — many don’t even know what it’s like to ride the transit systems they oversee.

Dallas is trying something different. To shake things up at DART, the Dallas City Council is appointing a new slate of board members. Long-time board members are being replaced with regular riders, transit advocates, and people with real transit policy expertise.

The editorial board of the Dallas Morning News says the changes are likely to bring about real benefits for riders:

The Dallas City Council’s house-cleaning of DART representatives this week signals a wise pivot to what matters most: Ensuring that the regional transit agency lures new customers and does right by those who rely on its service, yet too often are let down.

The newcomers named on Wednesday are formidable choices, based on their credentials and interviews earlier this month. All of them are frequent Dallas Area Rapid Transit users, and each showed an understanding of the agency as well as the shortcomings that consistently bedevil Dallas residents who must depend 24-7 on the system.

The appointees’ answers reflect fresh, practical ideas for improvements, while long-time board members voiced a relatively hands-off approach to DART accountability.

A key priority for the new board members, reports Brandon Formby at the Texas Tribune, is to focus on improving bus service in the central city instead of far-flung rail expansions.

More recommended reading today: The New Jersey Bike and Walk Coalition says a new law will require drivers ed courses to teach students how to drive safely around cyclists and pedestrians. And Systemic Failure offers another example of foreign railcar manufacturers struggling to adhere to America’s bizarre, outdated safety standards.

Stay in touch

Sign up for our free newsletter

More from Streetsblog New York City

Streetsies 2025 (And Friday Video!): Vote for Your Favorite Clips of the Year

A New York Met, the birth of "No Kings," and Cuomo running a stop sign are just some of the best things we caught on camera this year.

December 26, 2025

Memo to Mamdani: Support the QueensLink for Better Mass Transit

The Rockaways needs the transit benefits of QueensLink. Our contributor hopes the new mayor puts his weight behind the concept.

December 26, 2025

How Mamdani Can Deliver a Bigger Dream for Buses

To truly upgrade the New York City's bus system, the Mamdani administration needs to think even bigger than "fast and free."

December 26, 2025

Streetsies 2025: The Worst From Albany

Albany had its fair share of screw ups in 2025. Take a gander at the worst to come out of state government this year.

December 26, 2025

Streetsies 2025: The Best from Albany

It's that time of year again! Albany often disappoints, but state officials got a few things right, we guess...

December 26, 2025

Friday’s Headlines: Boxing Day Edition

Yesterday was Christmas, but we still have a full news digest for you today.

December 26, 2025
See all posts