Skip to Content
Streetsblog New York City home
Streetsblog New York City home
Log In
Around the Block

An All-Too-Rare Idea to Improve Transit: Put People Who Ride Transit in Charge

It’s hard to improve transit service if the people who oversee transit policy don’t know what makes for good service. And yet, agency boards are often dominated by political hacks with little or no transit expertise — many don’t even know what it’s like to ride the transit systems they oversee.

Dallas is trying something different. To shake things up at DART, the Dallas City Council is appointing a new slate of board members. Long-time board members are being replaced with regular riders, transit advocates, and people with real transit policy expertise.

The editorial board of the Dallas Morning News says the changes are likely to bring about real benefits for riders:

The Dallas City Council’s house-cleaning of DART representatives this week signals a wise pivot to what matters most: Ensuring that the regional transit agency lures new customers and does right by those who rely on its service, yet too often are let down.

The newcomers named on Wednesday are formidable choices, based on their credentials and interviews earlier this month. All of them are frequent Dallas Area Rapid Transit users, and each showed an understanding of the agency as well as the shortcomings that consistently bedevil Dallas residents who must depend 24-7 on the system.

The appointees’ answers reflect fresh, practical ideas for improvements, while long-time board members voiced a relatively hands-off approach to DART accountability.

A key priority for the new board members, reports Brandon Formby at the Texas Tribune, is to focus on improving bus service in the central city instead of far-flung rail expansions.

More recommended reading today: The New Jersey Bike and Walk Coalition says a new law will require drivers ed courses to teach students how to drive safely around cyclists and pedestrians. And Systemic Failure offers another example of foreign railcar manufacturers struggling to adhere to America’s bizarre, outdated safety standards.

Stay in touch

Sign up for our free newsletter

More from Streetsblog New York City

Andy Byford’s ‘Trump Card’ On Penn Station Keeps Wrecking New York’s Infrastructure Projects

What will become of the Amtrak executive's plans for Penn Station under President Trump?

February 6, 2026

FLASHBACK: What Happened To Car-Free ‘Snow Routes’ — And Could They Have Helped City Clear the Streets?

Remember those bright red signs that banned parking from snow emergency routes? Here is the curious story of how New York City abandoned a key component of its snow removal system.

February 6, 2026

Council Transportation Chair Vows To Take On Drivers: ‘I Don’t Want To Just Futz Around the Edges’

Streetsblog grilled new chairman Shaun Abreu, who says he wants to bring more life and fewer cars to the street.

February 6, 2026

Friday’s Headlines: New York’s Strongest Edition

It's still snow problem around town. Plus other news.

February 6, 2026

Budget Crunch: Advocates Push Mamdani For Massive Fair Fares Expansion

The expansion would offer free transit on the subway and bus for people making up to 150 percent of the federal poverty level, which is not a lot.

February 5, 2026
See all posts