Skip to Content
Streetsblog New York City home
Streetsblog New York City home
Log In
Around the Block

An All-Too-Rare Idea to Improve Transit: Put People Who Ride Transit in Charge

It’s hard to improve transit service if the people who oversee transit policy don’t know what makes for good service. And yet, agency boards are often dominated by political hacks with little or no transit expertise — many don’t even know what it’s like to ride the transit systems they oversee.

Dallas is trying something different. To shake things up at DART, the Dallas City Council is appointing a new slate of board members. Long-time board members are being replaced with regular riders, transit advocates, and people with real transit policy expertise.

The editorial board of the Dallas Morning News says the changes are likely to bring about real benefits for riders:

The Dallas City Council’s house-cleaning of DART representatives this week signals a wise pivot to what matters most: Ensuring that the regional transit agency lures new customers and does right by those who rely on its service, yet too often are let down.

The newcomers named on Wednesday are formidable choices, based on their credentials and interviews earlier this month. All of them are frequent Dallas Area Rapid Transit users, and each showed an understanding of the agency as well as the shortcomings that consistently bedevil Dallas residents who must depend 24-7 on the system.

The appointees’ answers reflect fresh, practical ideas for improvements, while long-time board members voiced a relatively hands-off approach to DART accountability.

A key priority for the new board members, reports Brandon Formby at the Texas Tribune, is to focus on improving bus service in the central city instead of far-flung rail expansions.

More recommended reading today: The New Jersey Bike and Walk Coalition says a new law will require drivers ed courses to teach students how to drive safely around cyclists and pedestrians. And Systemic Failure offers another example of foreign railcar manufacturers struggling to adhere to America’s bizarre, outdated safety standards.

Stay in touch

Sign up for our free newsletter

More from Streetsblog New York City

In With Flynn: New DOT Commissioner Wants To Be ‘Bolder, More Ambitious’

Up close and personal with the 46-year-old native New Yorker and Met fan who wants to carry out Mayor Mamdani's vision for transportation.

January 2, 2026

Mamdani Commissioner Pledges to Hold App Companies Accountable for Road Safety

DCWP Commissioner Sam Levine pledged to crack down on app companies that pressure delivery workers to use e-bikes and cars recklessly.

January 2, 2026

Friday’s Headlines: A Very Streetsblog Inaugural Edition

Mayor Mamdani will govern in prose, thank you very much. Plus other non-inauguration news.

January 2, 2026

New Year, Same Carnage: One Killed, Another Badly Hurt, By Hit-and-Run Driver in Queens

The driver of an SUV struck two men in Queens early on New Year's Day and kept on driving even as one of the men died and the other was gravely injured.

January 1, 2026

New Year’s Headlines: New Mayor Edition

Happy New Mayor! Plus other news.

January 1, 2026

Mamdani Picks Mike Flynn for DOT Commissioner — And Put Him Center Stage at his Swearing In

Flynn worked at DOT from 2005 to 2014 on pedestrian and bike projects and capital planning.

December 31, 2025
See all posts