Skip to Content
Streetsblog New York City home
Streetsblog New York City home
Log In
Around the Block

An All-Too-Rare Idea to Improve Transit: Put People Who Ride Transit in Charge

It’s hard to improve transit service if the people who oversee transit policy don’t know what makes for good service. And yet, agency boards are often dominated by political hacks with little or no transit expertise — many don’t even know what it’s like to ride the transit systems they oversee.

Dallas is trying something different. To shake things up at DART, the Dallas City Council is appointing a new slate of board members. Long-time board members are being replaced with regular riders, transit advocates, and people with real transit policy expertise.

The editorial board of the Dallas Morning News says the changes are likely to bring about real benefits for riders:

The Dallas City Council’s house-cleaning of DART representatives this week signals a wise pivot to what matters most: Ensuring that the regional transit agency lures new customers and does right by those who rely on its service, yet too often are let down.

The newcomers named on Wednesday are formidable choices, based on their credentials and interviews earlier this month. All of them are frequent Dallas Area Rapid Transit users, and each showed an understanding of the agency as well as the shortcomings that consistently bedevil Dallas residents who must depend 24-7 on the system.

The appointees’ answers reflect fresh, practical ideas for improvements, while long-time board members voiced a relatively hands-off approach to DART accountability.

A key priority for the new board members, reports Brandon Formby at the Texas Tribune, is to focus on improving bus service in the central city instead of far-flung rail expansions.

More recommended reading today: The New Jersey Bike and Walk Coalition says a new law will require drivers ed courses to teach students how to drive safely around cyclists and pedestrians. And Systemic Failure offers another example of foreign railcar manufacturers struggling to adhere to America’s bizarre, outdated safety standards.

Stay in touch

Sign up for our free newsletter

More from Streetsblog New York City

Cough, Cough: Adams Administration Hands Largest Ever Idling Law Exemption to NJ Charter Bus Company

Academy Bus Lines requested the exemption — the largest in DEP's history — after receiving more than $500,000 in idling violations. But there is some good news.

December 19, 2025

Hochul Will Veto Controversial Bill Mandating Two Operators on Most Subway Trains

The veto from Hochul came over the concerns of organized labor who saw the legislation as a way to make subway travel safer.

December 19, 2025

Pedestrian Killed by Hit-and-Run Driver on Crowded Lowest East Side Street

The driver kept going. EMTs took the badly injured woman to Bellevue Hospital, where she died.

December 19, 2025

NJ Legislature Poised to Pass Victim-Blaming E-Bike Restrictions

An e-bike registration bill is speeding through the New Jersey Legislature after several crashes in which drivers killed young cyclists.

December 19, 2025

Friday’s Headlines: Streets Master Plan Edition

Speaker Adrienne Adams explains why she didn't bother holding Mayor Adams accountable for following the law. Plus other news.

December 19, 2025

Streetsblog’s ‘Car-Free Carolers’ Bring the Joy, Mirth and Ho-Ho-Hope to this Holiday Season

Streetsblog's singers are back, belting out their parody classics to make a serious point: New York's roadways don't have to be dangerous places for kids and lungs, but can be joyous spaces for people to walk around, shop, eat or just ... hang out.

December 18, 2025
See all posts