Skip to Content
Streetsblog New York City home
Streetsblog New York City home
Log In
Around the Block

An All-Too-Rare Idea to Improve Transit: Put People Who Ride Transit in Charge

It’s hard to improve transit service if the people who oversee transit policy don’t know what makes for good service. And yet, agency boards are often dominated by political hacks with little or no transit expertise — many don’t even know what it’s like to ride the transit systems they oversee.

Dallas is trying something different. To shake things up at DART, the Dallas City Council is appointing a new slate of board members. Long-time board members are being replaced with regular riders, transit advocates, and people with real transit policy expertise.

The editorial board of the Dallas Morning News says the changes are likely to bring about real benefits for riders:

The Dallas City Council’s house-cleaning of DART representatives this week signals a wise pivot to what matters most: Ensuring that the regional transit agency lures new customers and does right by those who rely on its service, yet too often are let down.

The newcomers named on Wednesday are formidable choices, based on their credentials and interviews earlier this month. All of them are frequent Dallas Area Rapid Transit users, and each showed an understanding of the agency as well as the shortcomings that consistently bedevil Dallas residents who must depend 24-7 on the system.

The appointees’ answers reflect fresh, practical ideas for improvements, while long-time board members voiced a relatively hands-off approach to DART accountability.

A key priority for the new board members, reports Brandon Formby at the Texas Tribune, is to focus on improving bus service in the central city instead of far-flung rail expansions.

More recommended reading today: The New Jersey Bike and Walk Coalition says a new law will require drivers ed courses to teach students how to drive safely around cyclists and pedestrians. And Systemic Failure offers another example of foreign railcar manufacturers struggling to adhere to America’s bizarre, outdated safety standards.

Stay in touch

Sign up for our free newsletter

More from Streetsblog New York City

Hired Actors, Paid Media: Big Tech Has Already Dumped $8M Into Hochul’s Car Insurance Ploy

Buckets of cash and ads with professional actors are boosting Uber and Hochul's cause.

March 13, 2026

Claire Valdez: In Congress, I Will Fight For Transit and Bike Lanes

One of three leading candidates to succeed Rep. Nydia Velazquez shares her vision for how members of Congress can improve transportation.

March 13, 2026

Friday’s Headlines: Close the GAP Edition

It's past time for the Department of Transportation to connect Prospect Park and Grand Army Plaza. Plus the news.

March 13, 2026

Cement Truck Driver Kills Cyclist On Treacherous Borough Park Stretch

A senior cement truck driver struck and killed a cyclist on a notoriously dangerous Borough Park avenue on Wednesday.

March 12, 2026

MTA Demands Albany Deal With Toll Evasion Already

A new analysis of toll evasion found that the amount of money owed by drivers who don't pay paper toll invoices has more than doubled since 2022, from $147 million in unpaid tolls to nearly $350 million.

March 12, 2026

Hochul’s Car Insurance Plan Blows Fraud Way Out Of Proportion: Stats

Gov. Hochul's proposal to lower car insurance premiums is built on suspected fraud. But a body of evidence reveals that there really is very little.

March 12, 2026
See all posts