Skip to Content
Streetsblog New York City home
Streetsblog New York City home
Log In
Buses

This Angry Dude in Queens Is Reason #283 the MTA Needs Electronic Proof-of-Payment Yesterday

Pounding on these off-board fare machines probably didn’t make them work better.

Off-board fare payment is a huge time saver for the hundreds of thousands of New Yorkers who ride the city's Select Bus Service routes. It cuts out one of the biggest sources of delay for bus service -- the time-consuming process of each passenger dipping a MetroCard or paying cash one by one.

But the technology that off-board payment relies on could be better. Riders have to get receipts from ticket vending machines on the sidewalk. Without a receipt, you could get fined for fare evasion by inspectors. Few things are more frustrating than when the vending machines malfunction.

Watch -- with the volume up -- as this gentleman on Main Street in Flushing completely loses it trying to pay his fare for the Q44 (hat tip to Gothamist):

With the current fare payment technology, the MTA has to install and maintain these machines at every Select Bus Service stop. During busy times of day, riders have to line up to use them. It doesn't have to be this way.

As the MTA phases in its next-generation fare payment system, a process the agency says it will begin next year, off-board fare collection could be scaled up with electronic proof-of-payment. A modern tap-and-go payment system would eliminate the hassle of the off-board machines -- and speed up more buses.

Stay in touch

Sign up for our free newsletter

More from Streetsblog New York City

Wednesday’s Headlines: Four for Fifth Edition

The good news? There's a new operator for the Fifth Avenue open street. The bad news? It's four blocks, down from 15 last year. Plus other news.

April 24, 2024

MTA Plan to Run Brooklyn-Queens Train on City Streets a ‘Grave’ Mistake: Advocates

A 515-foot tunnel beneath All Faiths Cemetery would slightly increase the cost of the project in exchange for "enormous" service benefits, a new report argues.

April 24, 2024

Full Court Press by Mayor for Congestion Pricing Foe Randy Mastro

Pay no attention to that lawyer behind the curtain fighting for New Jersey, the mayor's team said on Tuesday, channeling the Wizard of Oz.

Tuesday’s Headlines: Valley of Political Death Edition

Did you see the new poll showing congestion pricing is really unpopular? Ignore it! Good times are coming. Plus other news in today's headlines.

April 23, 2024

Open Streets Groups Warn of Extra Red Tape to Run Events

Two weeks notice for hopscotch or a yoga class?

April 23, 2024
See all posts