Skip to Content
Streetsblog New York City home
Streetsblog New York City home
Log In
Streetsblog

Can Ride-Hailing Apps Become More Like Buses and Less Like Taxis?

A big part of reducing car traffic involves using cars more efficiently. Ride-hailing services like Uber and Lyft are supposedly assisting in this transition by making car ownership less necessary. But even though both companies operate carpool-type services, most of their business still comes from single passenger trips.

Ride-hailing App Via is designed to ferry multiple passengers for less than an Uber fare. Photo: Via
Ride-hailing service Via takes multiple passengers who each pay a $5 fare. Photo: Via/Cap'n Transit
false

Other ride-hailing companies are all about shared trips. Network blog Cap'n Transit has an assessment of one of these services, Via, which operates in Manhattan and parts of Chicago. For a $5 fare, Via takes multiple passengers headed in the same direction:

Via is much more like a bus than a taxi. Twice I've gotten sedans, but the Via-cles are usually SUVs. I've had at least one trip with three other people, meaning I had to sit in the third row of one of those Suburbans or Navigators or Explorers. Since those aren't really made for people getting in and out frequently, I'm wondering how soon Via is going to start running vans big enough to stand up in.

A number of people have objected to Uber and Lyft because of the “gig economy” arrangements they have with their drivers. Of course, they’re not much worse than the taxi medallion owners in that regard. But on one recent Via trip the driver was chatting with us, and he said that Via drivers are all paid by the hour, possibly even full time. If that is correct, it sounds like a much better deal for them than just about any other taxi arrangement.

As I’ve said before, Uber and Lyft are a huge improvement over the way we did taxis up to a few years ago, but in their current incarnations they won’t do much to help the transit capacity crunch we’re feeling in cities like New York. The Via model is much more promising, and the more Uber and Lyft act on those lines, like with Uberhop, the more helpful they will be in relieving our capacity constraints.

Elsewhere on the Network today: MZ Strategies looks at some reasons why American transit lags behind other countries. Bike Walk Lee has details about a road diet on an important southwest Florida corridor. And Green City Blue Lake takes a close look at Greater Cleveland RTA's finances in light of looming fare hikes and service cuts.

Stay in touch

Sign up for our free newsletter

More from Streetsblog New York City

Mamdani ‘Fully Confident’ in DOT Commissioner Despite Daylighting U-Turn

Mamdani declined to to follow through on his campaign pledge to "push back" on DOT's anti-daylighting position.

March 6, 2026

HungryPanda Pressured Delivery Workers in Dangerous Blizzard, Workers Say

A delivery worker with HungryPanda recounted a harrowing experience of working during last month's historic blizzard.

March 6, 2026

Make Biking Great Again: Conservatives Should Embrace The Right Wing Values Of Cycling

Cycling remains aligned in the national mind with progressive causes — but conservatives can find plenty to love about bikes.

March 6, 2026

Friday’s Headlines: NYPD Placard Chaos Edition

It was been a rough day for New York's Finest. Plus more news.

March 6, 2026

Hit-And-Run Driver Kills 4-Year-Old On Dangerous Brooklyn Corridor

The driver didn't stop while a child lost his life.

March 5, 2026

Mamdani Deputy Mayor On Charging For Street Parking: ‘It’s Not a No’

Dean Fuleihan said on Thursday that the city is discussing charging fees for currently free on-street parking.

March 5, 2026
See all posts