New Yorkers are told to notify 311 about sidewalks that need to be cleared of snow and ice. That's what I did after I came across the 214th Street steps on Saturday, but as of today my request has yet to be acted on.
Over two days after what was at the time the most recent snowfall, these steps, which are adjacent to Isham Park and connect Park Terrace West with Seaman Avenue, remained covered. I'm fairly able-bodied and would prefer to stay that way, so rather than attempt to get down the stairs I decided to backtrack and take another route.
On Saturday afternoon I filed a service request with 311 online. This morning I got the following message:
Your Service Request was closed.
Work to correct the reported condition has been deferred because of seasonal considerations and will be corrected as soon as possible.
Depending on worker availability every effort is being made to clear the area. Please be patient.
Brad Aaron began writing for Streetsblog in 2007, after years as a reporter, editor, and publisher in the alternative weekly business. Brad adopted New York's dysfunctional traffic justice system as his primary beat for Streetsblog. He lives in Manhattan.