Skip to Content
Streetsblog New York City home
Streetsblog New York City home
Log In
payphone.jpg

An article in today's New York Times looks at the city's most prominent -- and profitable -- form of street furniture, the pay telephone:

The phone kiosks generate $62 million in advertising revenue annually — and last year the city got $13.7 million of the take, triple what it pulled in from calls.

Over all, the number of pay phones in New York is falling, as it is throughout the country. But in a phenomenon unique to New York, the phones are more valuable than ever, thanks to the intense competition among advertisers for attention in a city of eight million.

Phone companies say the pay phones are still necessary, noting that during 9/11 and the 2003 blackout, people lined up to use them. But it is the phone kiosks’ desirability to advertisers, who love them because they are inexpensive and plentiful, that appears to be driving pressure on the city for permission to install new phones in choice locations.

Since 2003, every new phone the city has authorized has been put at the curb, the only spot where city regulations permit advertising. It has approved moving 465 pay phones from alongside buildings to the curb.

The article notes opposition to the ever-more-massive curbside phones comes from community groups who object to the way they attract graffiti, crowd the sidewalk, and use space that might otherwise be available for trees. As an earlier Times article noted, they might be life-threatening as well. A Ninth Avenue double-wide phone booth has come under scrutiny for its possible contribution to two pedestrian fatalities.

All of which raises the question of whether the city's addiction to this particular revenue stream is worth the cost. As Vanessa Gruen, director of special projects for the Municipal Art Society, is quoted saying in the Times: “The sidewalks of New York are our biggest public space, and somebody should be watching over them, and they should not be for sale for the city to make money out of them.”

Photo: Sarah Goodyear 

Stay in touch

Sign up for our free newsletter

More from Streetsblog New York City

Lyft Hoses Citi Bike Riders Compared to Bike-Share in Other Cities: Report

The price of a yearly Citi Bike membership has grown by 77 percent in inflation-adjusted dollars since the bike-share program launched 2013, the Independent Budget Office said.

November 19, 2025

Most People Don’t Drive To Court Street: DOT

And more people bike than drive on the Brooklyn street!

November 19, 2025

DOT Crawls Towards Safe Battery Charging Infrastructure As Fires Rage On

The DOT is once again slow rolling the completion of public charging infrastructure as the city continues to face a battery fire crisis.

November 19, 2025

Report: Biden Infrastructure Bill Spurred Increase in State and Local Highway Spending

The Urban Institute found an overall increase in capital investment in ground transportation — mostly on highways — and flat investment in public transit.

November 19, 2025

Wednesday’s Headlines: The People v. Yarimi Edition

It was horrific, it was depraved, it was predictable. And it will happen again. Plus other news.

November 19, 2025

Security Blanket: Will NYPD Smother Mamdani’s Love of Transit and Bikes?

Zohran Mamdani likes taking the train and riding a Citi Bike — but the demands of being New York City’s mayor may not be compatible with his transit habit.

November 18, 2025
See all posts