New York State Finally Has a New DMV Commissioner. Here’s What He Needs to Do

If confirmed by the legislature, Buffalo Comptroller Mark Schroeder will fill a seat left vacant since Gov. Cuomo's first term.

Mark Schroeder, Cuomo's nominee to head the state DMV. Photo: Schroeder's Facebook page
Mark Schroeder, Cuomo's nominee to head the state DMV. Photo: Schroeder's Facebook page

This is the first in a new Streetsblog series called “Best Practices,” which will provide New York State and City policymakers with examples of how their counterparts elsewhere solved problems and made their communities safer and more livable. Issue 1: Regulating cars and drivers.

At long last, the state Department of Motor Vehicles is getting a commissioner: Buffalo Comptroller Mark Schroeder. And safe streets advocates — whose entreaties to the DMV fell on deaf ears during the four-plus years the agency lacked a leader — have a laundry list of desired policy changes.

As the chief regulator of the state’s drivers and motor vehicles, the DMV is uniquely positioned to be a force for safer, more human roads. But the agency consistently avoids doing that. For one thing, the DMV commissioner position has been little more than a patronage job. The most recent DMV commissioner, former Broome Country Executive Barbara Fiala, was caught driving 17 miles over the speed limit while in office. For seconds, the agency promotes rather than regulates car use.

Schroeder must be confirmed by the state senate before he takes office and declined to take questions from Streetsblog, a hardly auspicious start. In the meantime, here are some top priorities he should address on Days 1 through 6 — simple best practices from around the country and globe.

You’re welcome, Mr. Commissioner.

Make it harder to drive

How easy is it to get a driver’s license in New York State? If you’re over 18, all you have to do is pay $50, sit through a five-hour course, and take a brief road test.

Compare that to Germany, where driver’s ed include an 8-hour first-aid training, 14 to 20 hours of technical training, 12 or more 90-minute driving sessions, and multiple written tests. The 2014 CNET video above explains that process. As a result, Germany has a road fatality rate of 4.3 per 100,000 inhabitants. In the U.S., that rate is 10.9. In New York State, it is 5.0. New York City’s fatality rate is three times that of Berlin’s.

Going even further, in some countries, acquiring a car is a gargantuan effort, as this 2016 Streetfilms mini-doc from Japan showed.

Make license revocation easier

Drivers are involved in fatal collisions are typically brought before a DMV trial judge, who determines whether the driver will be penalized and to what extent.

Under Governor Cuomo, the hearing process has repeatedly failed victims and their families. Hearings are often held months, even years, after collisions occur, allowing drivers who commit traffic crimes to remain behind the wheel indefinitely.

When they do finally happen, the hearings are inconsistent and ineffective, as Streetsblog has documented. Hearing officers sometimes rely on incomplete or outdated police reports, and have been known to take defendants at their word without sufficient evidence. Drivers rarely receive more than a slap on the wrist — and are often exonerated for their actions. Penalties, when there are any, are applied arbitrarily.

Families for Safe Streets has proposed a set of reforms to address the broken hearing process: mandatory and immediate three-month suspensions for drivers who commit serious offenses, mandatory license suspension for commercial drivers with six or more penalty points on their licenses, and a stricter point system more generally that applies higher point values for more serious collisions.

Currently, it takes 11 penalty points to warrant a license suspension. Violations like “reckless driving” and failure to yield only result in five and three points, respectively. In Germany, which introduced its points system around the same time as New York, it only takes eight points before a driver’s license is suspended.

Changing that would require action the state legislature, which would require leadership from the Cuomo administration.

“Existing legislation is going to completely constrain what the DMV can do,” said attorney Steve Vaccaro, who has represented many victims of traffic violence and their families at DMV proceedings.

Trial hearings must respect victims and their families

Right now, victims of traffic crashes and their families have only a limited role at DMV trial hearings. They can seek an adjournment of the hearing and their legal representation can suggest questions for the judge to ask. That’s it.

“When a driver kills somebody, we don’t have any standing in the hearing,” said Families for Safe Streets co-founder Amy Cohen, whose son was killed on Prospect Park West in 2013. “I’ve been at hearings with family members and they kick the family out of the room. The standards have to be higher.” (The driver who killed Cohen’s son Sammy ended up getting only a six-month license suspension, despite clear evidence of recklessness.)

In particular, advocates would like to see the DMV institute its own version of the Federal Crime Victim’s Bill of Rights [PDF], which would give victims of road violence the same rights bestowed to victims of other crimes, including access to police reports and notification of DMV trial hearings.

“For us, at the hearing, you want to make sure the driver understands the impact,” said Hsi-Pei Liao, another member Families for Safe Streets, whose daughter Allison was killed crossing the street in Flushing in 2014. “It’s important for us as families who were impacted.”

Aggressive retesting of drivers

As drivers age, the likelihood that they will be involved in a car crash increases, according to the Centers for Disease Control.

But the DMV currently does little about that, taking no special precautions to ensure older drivers are capable of driving safely beyond a simple vision test that doesn’t even require an in-person appointment.

DMV has argued that it “cannot treat license holders differently based solely upon their age,” but in 33 states and the District of Columbia, seniors are treated differently than other drivers in one way or another. In Illinois and New Hampshire, drivers over 75-years-old have to retake their road tests.

Rita Barravecchio, whose niece Madeline Sershen was killed by an 88-year-old driver last year, would like to see similar steps taken in New York.

“As an individual gets older, there are changes that occur physically in their body,” Barravecchio said. “More frequent renewals would help them reassess themselves.”

Give doctors immunity to report potentially dangerous drivers

The DMV does re-evaluate some drivers — but only if someone files a DS-7 form to anonymously report them.

Advocates suspect that the DS-7 form process is a black hole.

“The question we have for DMV, which we have not yet gotten answers to, is what then happens to this form,” said Barravecchio, who has joined up with other Families for Safe Streets members to push for DMV reform.

When Dorothy Bruns struck and killed multiple pedestrians in Park Slope, observers wondered how she was allowed behind the wheel in the first place, given her medical history.

To keep drivers like Bruns off the road, Barravecchio said, the state legislature could pass a “doctor immunity” law, which would allow medical providers to breach doctor-patient confidentiality rules in order to report patients who they believe should not drive.

Several states already do that, according to the National Highway Traffic Safety Commission.

  • joyauto

    When things don’t make sense, follow the money. It’s always about the money. Prevent someone from driving and not allowing him/her to get to work puts the family on welfare. Rather than paying out all that money, the State allows reckless driving to continue. It’s that simple.

  • Larry Littlefield

    Go to a better off Upstate town such as Skaneateles in the summer, and guess what you will see. Lots of street safety, and a distinct impression that drivers ought to follow the rules.

    I suggest a road trip there this summer, followed by a comparison with the attitude of lots of NY state legislators toward street safety in NYC.

  • Joe R.

    Three more suggestions:

    1) Get rid of assigned risk pools. If bad drivers either can’t get insurance at all, or that insurance is prohibitively expensive, they’ll have no choice but to no longer drive.

    2) Require permanent license revocation of anyone who is proven to cause a fatality.

    3) To put some teeth into #1 and #2, confiscate and auction off the vehicle of anyone caught driving without a license or insurance.

  • qrt145

    If you’re over 18, all you have to do is pay $50, sit through a five-hour course, and take a brief road test.

    Not even that, if you trade in a license from another state which may have less “stringent” requirements.

  • Larry Littlefield

    “If bad drivers either can’t get insurance at all, or that insurance is prohibitively expensive, they’ll have no choice but to no longer drive.”
    Unfortunately, the experience says otherwise.
    Confiscating vehicles might help, but only for bad drivers in the bottom half of the income distribution.

  • Larry Littlefield

    Enough of my children’s friends failed and gave up to make me believe it isn’t THAT easy.

    Mine passed on the first shot, one with a manual transmission, but I made sure they had the recommended 100 hours of practice with an experienced driver in the car.

  • Joe R.

    Confiscating vehicles would certainly help a lot, and not just for the bottom half of the income distribution. Consider that if your vehicle is confiscated, the bank doesn’t care. As far as it’s concerned, you still owe the balance of the loan, even if you no longer own the car. That means taking out a second loan to get a replacement car. That’s stretching even a lot of upper middle class budgets pretty thin.

    That’s not even getting into the fact you’ll risk losing the second car if you’re stopped for any reason if you continue to drive without a valid license or insurance.

  • Rex Rocket

    Needs to have new street signage at DMV offices–they usually spell out all the words in bad graphics, when all they need is a big sign at the street with three big letters: DMV.

  • redbike

    Hmmn, at a minimum Make it harder to drive won’t win any marketing awards. Marketing isn’t irrelevant when you’re advocating to improve public policy. Perhaps Make driving safe might be worth considering? I’d be interested in seeing suggestions that inextricably link safety of everyone with operating a motor vehicle.

  • Bravo for such in depth article which dives into the hidden mechanisms of the car culture. Those are the most difficult to change because no one can see them..

  • Suggestion: shame and redemption

    any driver who causes a fatality or injury should be perp walked to the nearest police station and held for 48 hours for interrogation and reflection.

    They would be compelled to use public transportation for one month, take a class in crash avoidance and participate in a session with victims families

    Then they could drive again. Their cars would have to be marked with a large letter D for dangerous driver , for a duration commensurate with the crash they caused ..

  • Fran Chechatka

    NYS has the strictest DMV laws

  • Cindy Solorzano

    I have visited two DMV offices and called and every agent I have spoken to is rude and inefficient so I thought this must be a dmv “culture” problem because it happens with everyone and believe me I am a respectful customer. I 100% agree with your stance on what the DMV commissioner should do and I would add an all around Customer Service Culture Training for their agents who have clearly gotten too comfortable in a sadly all too bureaucratic environment.

    Actually, a security guard was the only nice person.


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