Skip to Content
Streetsblog New York City home
Streetsblog New York City home
Log In
Eyes on the Street

New “People’s 311” Site Maps Street Hazards

311_4.JPG Carrie McLaren and Steve Lambert are working on a public service photo project called "People's 311." They want New Yorkers to submit shots of things like potholes, bike lane hazards, dying trees and broken traffic signs.

People's 311 is a "crowdsourcing" response to the Street Conditions Observation Unit (SCOUT) program, a new team of inspectors dispatched by the Mayor's Office of Operations to drive every city street (in scooters) once per month and report problem conditions to 311. McLaren and Lambert think this is something citizens could help with. They eventually plan to map all photos for a more comprehensive picture of reported problems.

Check the Stay Free! Magazine Blog for details. And for more experiments in crowdsourcing, see Brian Lehrer's SUV count from earlier this month, and, of course, Streetsblog's favorite project, Uncivil Servants.

Stay in touch

Sign up for our free newsletter

More from Streetsblog New York City

The Explainer: How Gov. Hochul’s Car Insurance Agenda Hurts Victims, Helps Big Car, Big Insurance

Why is Hochul fighting for worse insurance protections for victims of traffic violence?

February 2, 2026

Motorcycle Rider Killed by Ambulance Driver

A man on two wheels was killed.

February 2, 2026

Forget Free Buses: Mayor Mamdani Should Instead Seek ‘Audacious’ Subway Expansion

The same billion-dollar outlay that Mayor Mamdani hopes to allocate for fare-free buses should be spent instead on rewriting the subway map.

February 2, 2026

Monday’s Headlines: Spotlight on ICE and Ice Edition

The snow continued to give newsmen and women plenty to work on all weekend — and revealed cracks in Mayor Mamdani's icy resolve. Plus other news.

February 2, 2026

On The Road: Delivery Workers Face Scary Trips, Minimal Tips, App Tricks

Delivery workers continue to brave icy roads, freezing temperatures and low tips as Mayor Mamdani vows to help make their jobs less "relentless."

February 1, 2026

The Streetsblog Angle: The 70th Street Bike Lane Is In the Epstein Files!

Somewhere, maybe, Woody Allen finally regrets opposing that bike lane.

January 30, 2026
See all posts