Skip to Content
Streetsblog New York City home
Streetsblog New York City home
Log In
MTA

Report: Only Eight Percent of Rush-Hour Subway Commutes Had No Delays in 2018

The subways are just as bad as you think — and the aging signal system is to blame, a new report shows.

An analysis released by the Riders Alliance this week found that 92 percent of rush-hour commuting periods in 2018 were marred by signal problems on at least one line that delayed passengers. The current signal system used by most of the subway dates back to the 1930s and often fails, the group said.

"The reality is we can’t fix [delays] without a significant investment in new signals and other modernization,” said Riders Alliance spokesman Danny Pearlstein. “The subway is using technology from the 1930s and until we replace it with a modern system, it’s going to continue to fail, with riders suffering the consequences.”

Most subway lines run on the existing Fixed Block signal system, which does not allow train motormen to know if the train ahead of them has completely pulled out, forcing them to wait before they can fully enter the station. Replacing all those signals with a signal system known as Communications-Based Control is a key part of New York City Transit President Andy Byford's "Fast Forward" plan.

“The plan, if funded, will modernize the signal system and rest of NYC Transit for decades to come,” said MTA spokesman Shams Tarek.

The L and 7 lines already have the computerized communication-based system, which allows motormen to see the exact location and speed of the train ahead of them, allowing the waiting train to move into the station earlier. As a result, the L train has an on-time rate of above 90 percent. The MTA is currently installing the system on the E, F, M and R lines in Queens.

The MTA recently hired Pete Tomlin, a signaling expert who worked with Byford in both London and Toronto.

The Fast Forward Plan remains unfunded, pending decisions in Albany. Riders Alliance backs congestion pricing to generate the billions in revenue needed to update the signal system.

“The bad news is, the subway is deeply in crisis,” Pearlstein said at a press conference. “The good news is there is a plan on the table to fix it, and now we need the funding from Albany.”

Update: An earlier version of this story had a mistaken headline. 

Stay in touch

Sign up for our free newsletter

More from Streetsblog New York City

Mamdani Vows To Appeal Ruling that Killed DOT’s Astoria Bike Lane

The city has yet to appeal the nearly two-week-old ruling — but a new mayor says he'll change that pronto.

December 17, 2025

OPINION: I Led the Campaign To Get Cars Out Of Central Park, But I Strongly Oppose an E-Bike Ban

People now calling for a ban on e-bikes seem to forget what the park was like before cars were banned. It was way worse.

December 17, 2025

The Real Reason America Can’t Have The Tiny Japanese-Style Cars Trump Says He Wants

Trump is right that kei cars are super-kawaii — but he's wrong that clearing the regulatory decks is enough to bring them to U.S. shores.

December 17, 2025

Wednesday’s Headlines: Another Record Edition

The DOT built a record number of protected bike lanes between 2022 and 2024, the agency boasted yesterday. But it pales by comparison to what the agency was legally required to build. Plus other news.

December 17, 2025

Mamdani’s Free Buses Plan Faces ‘Uphill Battle’ in Albany

The fight over free buses could be an early barometer of Mayor-elect Zohran Mamdani and Gov. Hochul's ability to compromise.

December 16, 2025

Tuesday’s Headlines: The Public Realm Edition

Renewed calls for a Deputy Mayor for the Public Realm. Plus other news.

December 16, 2025
See all posts