Skip to Content
Streetsblog New York City home
Streetsblog New York City home
Log In
Buses

Want Better Bus Service? Share Your “Woes on the Bus” With NYC Electeds

NYC's buses are the slowest in the nation. Image: TransitCenter
NYC's buses are the slowest in the nation. Image: TransitCenter
NYC's buses are the slowest in the nation. Image: TransitCenter

If you've ever taken a New York City bus, you probably have a horror story. Maybe you were late to school thanks to a double-parked motorist idling in the bus lane, or missed an appointment after you waited 20 minutes for a bus to show up, then three arrived all at the same time, already packed with riders. Now you can tell your elected representatives to fix these problems via the Riders Alliance's "Woes on the Bus" campaign.

With an average speed of 7.4 miles per hour, NYC's buses are the slowest in the nation. The good news is that there are lots of proven ideas to turn around the system. A coalition of transit advocates is calling for "tap and go" fare collection and all-door boarding, more dedicated bus lanes, improved dispatching and scheduling practices, and the redesign of the city's bus network, which hasn't changed much since the streetcar era.

To win those improvements, advocates have to convince elected officials to make them happen, but a lot of New York pols don't have bus horror stories, because they don't ride the bus. If they did, they wouldn't be promoting Wi-Fi and charging stations as "21st century transportation" or attempting to thwart dedicated bus lanes.

As part of the campaign to turn around NYC bus service, the Riders Alliance wants to hear your "Woes on the Bus" horror stories, which will help make the case for change to elected officials.

You can submit your stories on the Riders Alliance website, and they'll be compiled and shared with elected officials.

In the meantime, stay tuned next Thursday, when the City Council transportation committee will hold an important oversight hearing on NYC bus service.

Stay in touch

Sign up for our free newsletter

More from Streetsblog New York City

Mamdani’s FDNY Spews Anti-Street Safety Talking Points at Bizarre Council Hearing

FDNY and DOT were at cross-purposes during a bikelash Council hearing.

February 26, 2026

Trump Dragnet That Stopped 34th St. Busway Is Holding Up Tremont Avenue, Too

A contentious Manhattan busway is causing trouble in the Bronx.

February 26, 2026

NEVER MIND: Bus Service Tanked After January Snowstorm, So MTA Nixed The Data

The January storm and days of below-freezing temperatures that followed left New York City bus riders in the lurch, the MTA said.

February 26, 2026

Thursday’s Headlines: Beyond Snowballs Edition

Tomorrow it could be rocks. Plus other news.

February 26, 2026

Judge Blocks City From Implementing 15 MPH Bike Speed Limit In Central Park

It's an indication that opponents of this "illegal application" of the so-called "Sammy's Law" may prevail on the merits at an upcoming full hearing.

February 25, 2026

Study: Most Of America’s Paint-Only Bike Paths Are On Our Deadliest Roads

Even worse, most Americans see these terrible lanes and think, "I'd be crazy to ride a bike" — and the cycle continues.

February 25, 2026
See all posts