Skip to Content
Streetsblog New York City home
Streetsblog New York City home
Log In
Buses

Want Better Bus Service? Share Your “Woes on the Bus” With NYC Electeds

NYC's buses are the slowest in the nation. Image: TransitCenter
NYC's buses are the slowest in the nation. Image: TransitCenter
NYC's buses are the slowest in the nation. Image: TransitCenter

If you've ever taken a New York City bus, you probably have a horror story. Maybe you were late to school thanks to a double-parked motorist idling in the bus lane, or missed an appointment after you waited 20 minutes for a bus to show up, then three arrived all at the same time, already packed with riders. Now you can tell your elected representatives to fix these problems via the Riders Alliance's "Woes on the Bus" campaign.

With an average speed of 7.4 miles per hour, NYC's buses are the slowest in the nation. The good news is that there are lots of proven ideas to turn around the system. A coalition of transit advocates is calling for "tap and go" fare collection and all-door boarding, more dedicated bus lanes, improved dispatching and scheduling practices, and the redesign of the city's bus network, which hasn't changed much since the streetcar era.

To win those improvements, advocates have to convince elected officials to make them happen, but a lot of New York pols don't have bus horror stories, because they don't ride the bus. If they did, they wouldn't be promoting Wi-Fi and charging stations as "21st century transportation" or attempting to thwart dedicated bus lanes.

As part of the campaign to turn around NYC bus service, the Riders Alliance wants to hear your "Woes on the Bus" horror stories, which will help make the case for change to elected officials.

You can submit your stories on the Riders Alliance website, and they'll be compiled and shared with elected officials.

In the meantime, stay tuned next Thursday, when the City Council transportation committee will hold an important oversight hearing on NYC bus service.

Stay in touch

Sign up for our free newsletter

More from Streetsblog New York City

SEE IT: Placard Corruption at Antonio Reynoso’s Brooklyn Borough Hall

The progressive darling promised to end the rampant practice of illegal parking around Borough Hall — but has resumed his corrupt predecessor’s practice.

February 19, 2026

Thursday’s Headlines: Set Our Calendar Edition

The next four weeks are setting up to be the World Cup tournament of the livable streets movement. Plus other news.

February 19, 2026

Cycle Club Sues City, Calling Central Park Bike Speed Limit A ‘Real Threat’ To Active Transportation

The oldest recreational bike club sued the city alleging it overstepped with 15 mile per hour speed limit in Central Park.

February 18, 2026

Mamdani Budget Adds Staff, Cash For More Bus And Bike Projects

The mayor wants to fill a budget gap identified by fiscal watchdogs as a key roadblock to making buses faster and cycling safer.

February 18, 2026

Advocates to MTA: More Fare Caps Will Be Fairer For All

The MTA has not introduced daily or monthly OMNY fare caps, even as it phased out daily and monthly MetroCards.

February 18, 2026

Woulda, Coulda, Shoulda: Lessons for the Future of Congestion Pricing

This is how New York can take full advantage of congestion pricing.

February 18, 2026
See all posts