Skip to Content
Streetsblog New York City home
Streetsblog New York City home
Log In
Buses

Why Is the MTA OK With High-Speed Car Tolls But Not High-Speed Bus Fares?

Without a fare system that facilitates proof of payment, bus riders will be stuck with the same slow boarding process for another generation. Photo: Ben Fried

MTA officials revealed today that the MetroCard will linger until 2022, though the agency still intends to phase in a new fare payment system starting in 2018. What remains unknown is whether the new system will enable electronic proof of payment, a fare collection method that promises to speed up NYC's snail-paced buses.

The matter came up briefly during an MTA board meeting, after New York City Transit Vice President for Procurement and Material Steve Plochochi requested approval for an extension of the agency’s contract with Cubic, the company that built the MetroCard system.

Plochochi affirmed that a new fare payment system is still on track to begin deployment in 2018, but said the agency does not want to take a "cold turkey" approach and replace the MetroCard in one fell swoop.

Other than that, Plochochi didn't divulge anything about the agency's thinking with regards to the MetroCard replacement. "I really can't go into details of the proposals," he said.

Transit advocates have pressed the MTA to commit to a fare system that will facilitate electronic proof of payment on buses. By allowing riders to quickly tap a farecard or mobile device at any door, the technology could significantly shorten the boarding process and speed up buses systemwide.

Advocates urged the MTA to require electronic proof of payment capability from bidders responding to its RFP for the next-gen fare system [PDF]. Without the technology, bus riders would be doomed "to a whole new generation of boarding slowly, one-by-one, at the front of the bus," said the Riders Alliance.

The MTA refused, citing concerns about "the very real threat of fare evasion," even though fare evasion has not proven to be a problem with proof of payment systems in San Francisco or on Select Bus Service routes in New York. The agency hasn't budged since then. New York City Transit Executive Vice President Craig Cipriano refused to commit to all-door boarding at this month's City Council hearing on bus service.

Interestingly, the MTA dragged its feet for years on an analogous technological advance for motorists -- cashless tolls. Advocates pressed the MTA to adopt cashless tolling for more than a decade, the agency's pilot programs stagnated for ages, and other tolling authorities eventually left the MTA in their dust. Only when Governor Cuomo intervened this year did the agency finally commit to fully cashless tolls at all its bridges and tunnels.

At one point during today’s meetings, NYC DOT Commissioner Polly Trottenberg wondered aloud why board members were being rushed to approve cashless tolls without a discussion of potential pitfalls -- including "fare evasion."

For MTA officials, the answer is easy: Cashless tolls are on the fast track now because the motorists who stew in toll plaza traffic are a priority for the Cuomo administration. It's a shame bus riders don't get the same treatment.

Stay in touch

Sign up for our free newsletter

More from Streetsblog New York City

Q&A: Will The Bronx’s New Council Member Take On Car Culture?

Union leader Shirley Aldebol took on Republican Kristy Marmorato and won — and now she's ready to fight for better transit and safer streets.

November 7, 2025

Friday Video: The Utopia of London’s Low-Traffic Neighborhoods

Streetsfilms follows an urban planner around the “low-traffic neighborhood” of St. Peter’s in the London borough of Islington.

November 7, 2025

Friday’s Headlines: Movie Night Edition

Check out the Bike Film Festival this weekend. Plus other news.

November 7, 2025

SLAUGHTER: Wrong-Way Van Driver Kills Woman in West Village Crosswalk

The driver of a commercial van struck and killed a woman in her 20s as he drove the wrong way on Morton Street.

November 6, 2025

DECISION 2025: Transit Wins Big — Again — Across America

Several candidates who ran on ambitious transportation reform platforms won at the ballot box on Tuesday — but even more communities said yes to supporting transit directly.

November 6, 2025

Book Excerpt Special: The Incomplete Freeway Revolt

A new book looks at the destructive 20th-century urban development style — freeways, downtown office towers, suburban housing developments — that keeps Americans so dependent on their cars. Here's an excerpt.

November 6, 2025
See all posts